Your privacy and data security are fundamental to how we operate. This policy explains how we collect, use, and protect your information when you interact with our services.
✓GDPR Compliant
✓Data Protection Act 2018
📅Last Updated: January 2025
This Privacy Policy explains how The Genetix Group Ltd. ("Genetix", "we," "us," or "our") collects, uses, and protects your personal information when you use our website and software development services.
By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our privacy practices, please do not use our services.
We are committed to protecting your privacy and handling your data transparently in accordance with UK data protection laws.
Genetix is a UK-based product development agency specialising in bespoke web applications, mobile apps, APIs, and strategic AI integration. We help businesses transform their digital presence through innovative technology solutions.
For the purposes of the UK Data Protection Act 2018 and the EU General Data Protection Regulation (GDPR), Genetix acts as the Data Controller for personal information we collect and process.
We use your personal information for the following purposes:
We automatically collect certain technical information to improve our website performance and user experience. This includes:
This technical data is anonymised and used solely for statistical analysis and website optimisation purposes.
We take data security seriously and implement industry-standard measures to protect your information.
We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited circumstances:
We work with trusted third-party service providers (hosting, analytics, email services) who help us operate our business. These providers are contractually bound to protect your data.
We may disclose information if required by law, court order, or to protect our rights, safety, or the safety of others.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, with appropriate data protection safeguards.
Our website may contain links to external websites, social media platforms, and third-party services. Please note:
Common third-party services we may link to include GitHub, LinkedIn, social media platforms, and technology documentation sites.
Under UK data protection law and GDPR, you have several rights regarding your personal data:
Request a copy of the personal data we hold about you and information about how we process it.
Request correction of inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data in certain circumstances (right to be forgotten).
Request limitation of how we process your data in certain circumstances.
Request transfer of your data to another service provider in a structured format.
Object to processing based on legitimate interests or for direct marketing purposes.
To exercise any of these rights, please contact us at:
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:
Retained for the duration of our business relationship plus 7 years for legal and accounting purposes.
Anonymized usage data retained for up to 26 months for website optimization and trend analysis.
Retained until you unsubscribe or request deletion. We review and clean our lists annually.
CV and application data retained for 12 months unless you request earlier deletion.
When retention periods expire, we securely delete or anonymize your personal data unless legally required to retain it longer.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.
Last Updated: January 2025
Next Review: January 2026
If you have any questions about this Privacy Policy or our data practices, we're here to help.
For general inquiries:
wearegenetix.co.ukUse our contact form for project inquiries
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection issues. Visitico.org.ukfor more information.